Specified Commericial Transactions Law

Address: Kamakura Ren House B1, 2-12-15, Omachi, Kamakura-shi, Kanagawa,
248-0007, Japan

Email Address: info@awai-gallery.com
The telephone number can be requested to the above email address, and we will disclose it without delay if necessary.

Required Payment (besides the price of product/service): Consumption tax
Shipping fee (indicated in the price list on the website) *1
(For international shipping) duties, import taxes and other taxes. Please note that customers are liable for such customs duties or taxes.
*1: If the purchase price is 20,000 yen or more (tax included), the shipping fee is free (for domestic shipments only).

Payment Method: Credit card (VISA, Master, American Express, JCB, Diners)
PayPal

Terms and Conditions of Payment: Terms and conditions of payment depend on each contract/agreement between you and the credit card company. Please make your payment in accordance with the terms and conditions of the credit card company offering your specified payment method.

Time of Delivery: The delivery time may vary depending on each product/service. Please check the contents at each product/service page and/or email from us to confirm the delivery time.
You will receive a detailed communication regarding payment and deliver time, in general, within 1-7 days after confirmation of your order. In case of made-to-order products, or out-of-stock items, it may take more than 7 days for such notice.

Return/Exchange: Please be aware that we cannot accept any cancellations, returns, or exchanges, in principle, due to the nature of made-to-order products.
Only if the product is defective, and you contact us by email within 7 days of the receipt thereof, we will exchange it for a non-defective product or refund the money after the return of the defective product. In addition, we will bear the shipping costs for return or exchange of the defective product.
In such case, please contact us by email (before shipping) to our email address < info@awai-gallery.com > (available 24/7).